Card Library

Search and filter every persona in the deck across various archetypes.

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Browse by Archetype

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Archetype
Industry
Journey Template
Anxiety
Product
001 / EXT
HealthcareSignature
Anxious Care Navigator anime portrait

Anxious Care Navigator

Trust TypeAnxiety Β· Am I going to the right place

β€œI just need to know I'm seeing the right person, soon.”

Trust Resilience
50
Abandon Risk
65
Price70
Coverage85
Digital65
Data Trust55
BundleView Details
009 / EXT
LegalCore
Anxious First-Time Client anime portrait

Anxious First-Time Client

Trust TypeAnxiety Β· Am I in trouble, and is this lawyer right

β€œI don't even know what I should be asking.”

Trust Resilience
35
Abandon Risk
60
Price65
Coverage80
Digital60
Data Trust60
ClaimsView Details
006 / EXT
EducationStrategic
Anxious Parent Payer anime portrait

Anxious Parent Payer

Service TypeAnxiety Β· Is my child okay and is this priced fairly

β€œI need to know my child is supported, and the bill is correct.”

Trust Resilience
55
Abandon Risk
40
Price70
Coverage60
Digital65
Data Trust60
BundleView Details
002 / EXT
HealthcareCore
Benefits-Confused Employee anime portrait

Benefits-Confused Employee

Complexity TypeAnxiety Β· Will I owe a surprise bill

β€œWhat does this plan actually cover when I need it?”

Trust Resilience
45
Abandon Risk
55
Price75
Coverage80
Digital60
Data Trust55
BundleView Details
007 / EXT
RetailCore
Checkout Skimmer anime portrait

Checkout Skimmer

Speed TypeAnxiety Β· Will checkout waste my time

β€œDon't make me think between cart and confirmation.”

Trust Resilience
80
Abandon Risk
85
Price70
Coverage25
Digital92
Data Trust55
EmbeddedView Details
007 / 012
InsuranceStrategic
Claims-Memory Client anime portrait

Claims-Memory Client

Service TypeAnxiety Β· Will I be supported when something goes wrong

β€œLast time, no one told me what was happening. I remember.”

Trust Resilience
55
Abandon Risk
70
Price50
Coverage80
Digital60
Data Trust55
Claims Β· Renewal Β· HomeView Details
008 / 012
InsuranceSignature
Climate-Risk Homeowner anime portrait

Climate-Risk Homeowner

Climate TypeAnxiety Β· Am I covered for the new normal

β€œThe weather has changed. Has my coverage?”

Trust Resilience
60
Abandon Risk
60
Price45
Coverage90
Digital65
Data Trust70
Home Β· Bundle Β· ClaimsView Details
006 / 012
InsuranceSignature
Complex Household Manager anime portrait

Complex Household Manager

Complexity TypeAnxiety Β· Can this system handle my real household

β€œMy life is not a single-policy journey.”

Trust Resilience
65
Abandon Risk
60
Price50
Coverage75
Digital70
Data Trust60
Home Β· Auto Β· BundleView Details
010 / 012
InsuranceCore
Confused but Willing Buyer anime portrait

Confused but Willing Buyer

Service TypeAnxiety Β· Am I doing this correctly

β€œI want to do this right. I just don't know what these words mean.”

Trust Resilience
45
Abandon Risk
65
Price55
Coverage65
Digital50
Data Trust60
Home Β· Auto Β· BundleView Details
002 / 012
InsuranceSignature
Coverage-Anxious Protector anime portrait

Coverage-Anxious Protector

Protection TypeAnxiety Β· Will I actually be protected

β€œI don't want to discover a gap when it's too late.”

Trust Resilience
58
Abandon Risk
55
Price45
Coverage92
Digital60
Data Trust65
Home Β· Auto Β· BundleView Details
009 / 012
InsuranceStrategic
Credit- & Cashflow-Sensitive Client anime portrait

Credit- & Cashflow-Sensitive Client

Value TypeAnxiety Β· Will I be able to pay this every month

β€œI need this to fit this month, not just this year.”

Trust Resilience
55
Abandon Risk
75
Price88
Coverage50
Digital65
Data Trust55
Billing Β· Auto Β· HomeView Details
003 / 012
InsuranceCore
Digital Task Finisher anime portrait

Digital Task Finisher

Speed TypeAnxiety Β· Will this waste my time

β€œLet me complete this without unnecessary interruption.”

Trust Resilience
84
Abandon Risk
70
Price55
Coverage40
Digital95
Data Trust60
Auto Β· Bundle Β· EmbeddedView Details
003 / EXT
BankingCore
First-Time Borrower anime portrait

First-Time Borrower

Trust TypeAnxiety Β· Am I being taken advantage of

β€œI don't know what I don't know about this loan.”

Trust Resilience
40
Abandon Risk
70
Price80
Coverage50
Digital75
Data Trust55
Billing Β· BundleView Details
011 / EXT
RealtyCore
First-Time Home Searcher anime portrait

First-Time Home Searcher

Life Event TypeAnxiety Β· Am I making the right move

β€œI want to see it, understand the cost, and know the next step.”

Trust Resilience
50
Abandon Risk
55
Price75
Coverage65
Digital80
Data Trust60
Home Β· EmbeddedView Details
004 / EXT
BankingStrategic
Fraud-Anxious Saver anime portrait

Fraud-Anxious Saver

Protection TypeAnxiety Β· Is my money still safe

β€œIf something looks off, I'm freezing everything.”

Trust Resilience
65
Abandon Risk
60
Price40
Coverage70
Digital80
Data Trust50
Billing Β· BundleView Details
012 / EXT
RealtyStrategic
Investor Portfolio Builder anime portrait

Investor Portfolio Builder

Data TypeAnxiety Β· Is this deal actually performing

β€œGive me the numbers β€” cap rate, vacancy, comps.”

Trust Resilience
80
Abandon Risk
50
Price65
Coverage55
Digital90
Data Trust50
Home Β· EmbeddedView Details
011 / 012
InsuranceStrategic
Life-Event Mover anime portrait

Life-Event Mover

Life Event TypeAnxiety Β· Will my coverage catch up to my life

β€œEverything in my life just changed at once.”

Trust Resilience
60
Abandon Risk
55
Price55
Coverage70
Digital70
Data Trust65
Home Β· Auto Β· BundleView Details
005 / EXT
EducationCore
Outcome-Driven Applicant anime portrait

Outcome-Driven Applicant

Value TypeAnxiety Β· Is this worth the time and cost

β€œShow me where graduates end up before I commit.”

Trust Resilience
60
Abandon Risk
70
Price80
Coverage30
Digital80
Data Trust60
BundleView Details
005 / 012
InsuranceStrategic
Partner-Trust Borrower anime portrait

Partner-Trust Borrower

Trust TypeAnxiety Β· Is this offer real, relevant, and safe

β€œIf my trusted partner sent me here, this better feel connected and legitimate.”

Trust Resilience
70
Abandon Risk
65
Price55
Coverage60
Digital72
Data Trust65
Embedded Β· Auto Β· HomeView Details
001 / 012
InsuranceCore
Price-First Shopper anime portrait

Price-First Shopper

Value TypeAnxiety Β· Am I paying too much

β€œShow me the price, but help me understand what I'm giving up.”

Trust Resilience
62
Abandon Risk
82
Price95
Coverage35
Digital78
Data Trust55
Auto Β· Home Β· BundleView Details
012 / 012
InsuranceCore
Reassurance-Seeking Traditionalist anime portrait

Reassurance-Seeking Traditionalist

Service TypeAnxiety Β· Is there someone I can actually reach

β€œI'd just feel better if I could talk to a person.”

Trust Resilience
50
Abandon Risk
55
Price60
Coverage70
Digital40
Data Trust55
Home Β· Auto Β· RenewalView Details
008 / EXT
RetailStrategic
Return-Cautious Buyer anime portrait

Return-Cautious Buyer

Protection TypeAnxiety Β· Will I be stuck with it

β€œI'll buy it if I know returning it is painless.”

Trust Resilience
60
Abandon Risk
60
Price55
Coverage70
Digital75
Data Trust60
EmbeddedView Details
004 / 012
InsuranceStrategic
Skeptical Data-Sharer anime portrait

Skeptical Data-Sharer

Data TypeAnxiety Β· Can I trust the data exchange

β€œWhy are you asking this, and what will you do with it?”

Trust Resilience
60
Abandon Risk
75
Price50
Coverage55
Digital75
Data Trust25
Auto Β· Home Β· EmbeddedView Details
010 / EXT
LegalStrategic
Small Business Counsel Seeker anime portrait

Small Business Counsel Seeker

Complexity TypeAnxiety Β· Am I exposed somewhere I haven't thought of

β€œI need a lawyer who handles my whole stack, not one matter.”

Trust Resilience
65
Abandon Risk
45
Price60
Coverage75
Digital75
Data Trust65
ClaimsView Details